Privacy Policy

This policy explains what information WETS AI ("we", "us") collects through wets.ai, how we use it, and the choices you have. WETS AI is located at 8614 Fairbanks N Houston Rd, Houston, TX 77064, USA.

Information we collect

• Quote and contact requests: your name, company, email address, phone number, panel type, quantity, timeline, testing or certification needs, and your project description.
• Technical details sent with the form: your IP address, browser type (user agent) and the page you sent the form from. We use these only to prevent spam and abuse.
• Emails you send us, including any drawings or documents you attach.

How we use it

• To reply to your request, prepare quotations and carry out projects you order.
• To send you a confirmation email when you submit the form.
• To protect the website from spam, abuse and security threats.

We do not sell or rent your personal information, and we do not use it for advertising.

Who we share it with

• Our hosting and email provider (Hostinger), which stores the website, its database and our mailbox on our behalf.
• Google Maps: the map on our Contact page is provided by Google. Google may collect data when the map loads, under Google's Privacy Policy.
• Cloudflare Turnstile (if shown on the form) checks that submissions come from a person, under Cloudflare's Privacy Policy.
• Authorities, when the law requires it.

Cookies and local storage

The public website does not use tracking or advertising cookies. Your light or dark theme choice is saved in your own browser (local storage). A session cookie is used only on our private staff page.

How long we keep it

We keep enquiries for as long as we need them to respond, to manage projects and for our business records, and then delete them. Spam-prevention records (IP address counters) are deleted automatically within 24 hours.

Security

Information is sent over encrypted HTTPS connections and stored in a private area of our server that is not reachable from the web. Access is limited to authorized WETS AI staff.

Your choices

You can ask us to show, correct or delete the personal information we hold about you by sending a message through our contact form or calling 713-660-9387. We will respond within 45 days. Depending on where you live (for example Texas or other US states, or Canada), you may have additional rights under local privacy law, and we will honor them.

Children

This website is for businesses and is not directed to children under 13. We do not knowingly collect their information.

Changes and contact

We may update this policy. The date at the top shows the latest version. Questions: use our contact form or call 713-660-9387.